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Store Policies

Shipping:

All items ship within 2-3 days after purchase. Your item will arrive in an organza gift bag. If your purchase is a gift to be sent directly to recipient, email us with your special "gift message" and we will include a gift card.
All items are shipped USPS First Class Mail. Faster mailing options are available. Please contact us if you would like to upgrade your shipping.

Exchanges:

We want you to love your purchase! If for any reason you would like to exchange, we are happy to replace your item with another selection. You have 7 days from date of purchase to notify us of your desire to exchange. Notify us by email. Re-pack the item in its original packing including packing slip and mail to:
PamelaB Designs
PO Box 238
La Grange, TX 78945
For your security, please return your purchase with an insured courier (FedEx, UPS, USPS Parcel Post)) and retain your receipt. PamelaB Designs is not responsible for items damaged or lost in transit.

Special Note:

We can make adjustments needed to any piece of jewelry to best fit your needs. Feel free to inquire regarding our "Custom Services". We can change out earwires on any earrings. In most situations, we can make necklaces longer or shorter to accomodate you. Please email to obtain pricing.